TRANSFORM 1:1 COACHING AGREEMENT
This Agreement (“Agreement”) is between The Monarch & Co. (“Coach”) and the registered participant of the Services (“Client”), collectively referred to as the “Parties.” This Agreement outlines the expectations, responsibilities, and terms of participation in the Transform 1:1 Coaching Container (“Program”). For mutual consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree to the following:
By registering for the Program, Client confirms they have read, understood, and agreed to the terms and conditions in this Agreement.
TERMS OF AGREEMENT
Term
Coach will provide the Services for a period of twelve (12) months beginning on the date of purchase unless otherwise agreed upon in writing.
PROGRAM & SERVICES
Client is purchasing access to Transform 1:1, a high-level personalized coaching container.
Services
As part of the Program, Coach agrees to provide the following:
- Bi-Weekly 1-Hour Private Coaching Calls Per Month: Personalized support to dive deep into strategy, breakthroughs, and aligned action steps.
- Exclusive Coaching Portal: Access to session notes, resources, and tools tailored to the Client’s journey.
- Direct WhatsApp Support: Real-time support and accountability between sessions.
- Priority Renewal Access: Early opportunity to extend the coaching container before new spaces open.
Coach may modify or enhance services at their discretion during the Term to best support Client’s goals.
CLIENT EXPECTATIONS
Client agrees to:
- Show up to all sessions on time and prepared.
- Communicate with respect, integrity, and openness.
- Honour the container by taking aligned action and showing up fully for the transformation process.
Non-Disparagement
Client agrees not to make false, disparaging, or derogatory statements about Coach or Program in public or private. Violation may result in immediate termination without refund.
FEES AND PAYMENT
Fee & Payment
The total fee for the Program is:
$18,888 CAD (plus applicable sales taxes)
- Payment is due in full at time of registration unless an approved payment plan is arranged in writing.
Payment Method
Payments are accepted via credit card using Coach’s secure checkout system (Kajabi / Dubsado/ Stripe / PayPal).
Authorization
Client authorizes Coach to charge the provided payment method for all amounts owed. It is the Client’s responsibility to keep payment information current.
No Chargebacks
All sales are final. Client agrees not to initiate chargebacks or payment reversals. Any such action is considered a breach of this Agreement, and Client will be responsible for any associated fees or recovery costs.
Late Payments
Late payments will result in paused access to Services. A 2% monthly interest fee will be added to overdue balances.
CANCELLATION AND REFUNDS
Cancellation by Client
Client may cancel future services at any time; however, no refunds will be given for payments made, whether or not Client utilizes the Services.
No Refunds
Due to the high-touch nature of this Program and limited availability, all sales are final. No refunds or credits will be issued once the Agreement is accepted.
Termination by Coach
Coach reserves the right to terminate this Agreement at any time due to misconduct, breach of Agreement, or unethical behavior by Client. No refund will be provided.
CONFIDENTIALITY AND PRIVACY
Confidentiality
All personal, business, and coaching materials shared during the Program are confidential. Client agrees not to disclose or share confidential information outside the container unless required by law.
Privacy
Coach may collect and store Client’s personal and business data for purposes of delivering the Program. By registering, Client consents to this data collection and use.
Access Security
Client agrees to keep any coaching portal access secure and not share login information. Breach of this provision may result in termination.
INTELLECTUAL PROPERTY
Ownership
All materials, including coaching tools, session notes, documents, and digital content, are the intellectual property of Coach and may not be copied, distributed, or reused without explicit permission.
Recordings
Client agrees not to record coaching calls unless permission is granted by Coach. Recordings shared by Coach are for personal use only.
RELEASE, INDEMNITY, AND WAIVER
Assumption of Risk
Client acknowledges that emotional, mental, and spiritual challenges may arise and voluntarily assumes all associated risks. The Program is designed for growth and is not therapy or a substitute for professional mental health care.
Indemnity
Client releases and holds harmless The Monarch & Co., its directors, team, and affiliates from any claims or damages arising from participation in the Program.
Limitation of Liability
Coach’s liability is limited to the total amount paid by Client. No warranties or guarantees are made as to specific outcomes.
No Earnings Guarantee
Client understands there are no guaranteed results, including business growth or income. Results depend on Client’s individual commitment, action, and unique circumstances.
General Disclaimer
Coach is not providing legal, medical, financial, or psychological advice. Any actions taken by Client are solely their responsibility. Coach encourages seeking additional professional support where needed.
Media Release
Client grants Coach permission to use testimonials, screenshots, or comments for promotional use, with or without identifying information, unless otherwise agreed in writing.
GENERAL TERMS
Relationship
Nothing in this Agreement creates a partnership, agency, or employment relationship.
Third-Party Providers
Coach may work with assistants or contractors to deliver portions of the Program.
Governing Law
This Agreement is governed by the laws of Ontario, Canada. Any disputes shall be resolved in Toronto, Ontario.
Dispute Resolution
Disputes not resolved through negotiation shall be submitted to mediation prior to litigation.
Force Majeure
Neither Party shall be liable for delays or inability to fulfill obligations due to causes beyond their control (e.g., illness, natural disasters, pandemics).
Notice
All official notices shall be delivered via email to [email protected] or the email provided by Client and will be deemed delivered when sent.
Assignment
This Agreement may not be assigned or transferred by Client.
Severability
If any provision is found unenforceable, the remaining provisions shall remain valid and enforceable.
Waiver
No waiver of any provision shall be deemed a waiver of any future breach.
Amendments
Amendments must be agreed to in writing by both Parties.
Survival
Sections regarding confidentiality, intellectual property, indemnity, and liability shall survive termination of this Agreement.
Entire Agreement
This Agreement represents the entire understanding between the Parties and supersedes all prior agreements, written or oral.
ELECTRONIC ACCEPTANCE
By registering for the Transform 1:1 Coaching Container, Client acknowledges and agrees to all the terms outlined above, and this shall constitute a signed and legally binding Agreement.